View Our Website View All Jobs

Office Administrator/ Support Specialist

WHO WE ARE: 

C&G Management (“Cannabis & Glass”) was founded in 2014 and continues to be a leader in the cannabis industry experiencing immense growth year over year. 

As a cannabis retailer, we are dedicated to improving the lives of our customers by providing superior service and affordable access to cannabis.  Our employees enjoy a work culture that promotes growth, collaboration, efficiency, and a focus on customer experience. 

C&G Management currently operates three recreational dispensaries (“Cannabis & Glass”) in Spokane County located in North Spokane, Spokane Valley, and Liberty Lake, and is ranked among the top 10% highest grossing retailers in the state of Washington. We also operate an additional "Cannabis & Glass" location in Oregon, and a medical cannabidiol dispensary in Iowa (“Iowa Cannabis Co.”). 

OVERVIEW:

C&G Management is searching for an experienced Office Administrator/ Support Specialist to join our team!

The ideal candidate believes that teamwork makes the dream work! They champion a culture of teamwork and recognition by working toward and communicating operational goals, holding their team accountable to company policies and procedures, and celebrating and rewarding outstanding performance daily. They are masters of priority-setting and time management. 

To be effective in this fast-paced retail environment, the candidate must have incredible organizational skills, attention to detail, and an unwavering commitment to excellence. The ideal candidate has previous office/call center experience, scheduling experience, and needs to be a consumer of the product.

JOB DUTIES: 

Responsible for - 

  • Fielding all inbound calls from all of our Spokane retail locations and assisting customers with a variety of inquiries
  • Creating, implementing and auditing the schedules for 7 retail locations
  • Coordinating with employees to fill on-call shifts and adjust schedules as needed
  • Analyzing schedules to ensure adequate coverage on a daily basis
  • Responding to reviews on all the following platforms in a timely manner: Google, Yelp, Leafly, Weedmaps
  • Assisting with reference checks for prospective candidates as instructed by the HR team
  • Reviewing camera footage to ensure all retail associates maintain compliance during transactions
  • Investigating customer concerns that come from both online platforms and over the phone in hopes of regaining the loyalty of the customer
  • Assisting the retail operations team with a variety of office administrative tasks

 

Read More

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 5/31/2023
Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Your Name Today's Date